CultX Discord community allows us to keep up to date with our users and the wider wine market.
Creating a Discord community stops us from being a brand that talks AT our users and allows us to be a brand that listens.We chose Discord because users can:
> Chat and interact directly with each other to share experiences
> Get an instant response from Cult team
> Ask for support or share your suggestions
> Build up to a special rank/role within the community (this will help us identify our most loyal members)
> Stay up to date with the latest news, events, offers, etc…
> Follow and get notifications from selected channels only, within our server
> Open private 1 to 1 conversation with a moderator or another user