Why didn't I receive a verification code email?

Finding your verification code.

Some email providers automatically filter automated messages as spam. If you can't find our verification emails in your inbox, check your spam and trash folders. 

If you don't see our verification email in either of those folders, please try using your email provider's search function and enter our email domain "@cultx.com". This should help you find all emails from us, even those that may have been directed to other folders.

If you're still unable to find your verification email, please try the following:
1. Add "no-reply@cultx.com" to your contacts list.
2. If your email settings has a Safe Senders list, add no-reply@cultx.com to your Safe Senders list. This is different from your contacts list.
3. Review all of your folders, labels, and filters. Sometimes a filter will move the email out of the inbox.

Once you have tried the above, please access the app or website and follow the forgotten password process to progress.

if you have tried the steps above and are experiencing difficulties, please contact support team by:-
1. Emailing support@cultx.com
2. By accessing Help & Support in the menu section of the app
3. Or, clicking Help on the bottom right of the web browser

Upon receipt of your query, one of our team will be in touch as soon as possible.