How can I make my dispute go faster?

Provide us with all the necessary information.

In order to ensure the swiftest response, we would recommend that any complaint is logged directly with our Support Team by emailing ( with all of the relevant facts relating to your case, such as:
  • Date/Time of Issue
  • Person spoken to (if applicable)
  • Full details of the issue
  • Along with any supporting documents or screenshots showing the interactions or transactions that you wish to report 
Our team at CultX will endeavour to investigate and respond with findings/outcome in line with our complaints policy, which can be found via this link - CultX - Complaints Policy