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Cult Wine Investment
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Getting Started
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Frequently Asked Questions
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Help Center
CultX
Cult Wine Investment
Getting Started
My Account
Portfolio Related
Frequently Asked Questions
Account Security
Legal, Taxes & Documents
Cult Wines Policy Library
Customer Support
CultX
Video Tutorials
Getting Started
My Account
Fine Wine Data
Portfolio Related
Shipping & Storage
Frequently Asked Questions
Account Security
Legal, Taxes & Documents
Community & Social Channels
Customer Support
CultX
Knowledge Base, FAQ's & Video tutorials
Video Tutorials
How to top-up your account (video)
How to bid (video)
Buy now (video)
Getting Started
About
What is Cult Wines?
How do I get the CultX mobile app?
Create a CultX account
CultX Fee Structure
Benefits of CultX?
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My Account
Access your portfolio
How do I see my account balance
Available balance
Add funds
How do I change my email address?
Updating Your Notification Settings
Coming back to CultX
Test Portfolio
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Fine Wine Data
How are the indices calculated?
What is Wine-Searcher?
What is the Cult Wines Index?
What is an index?
What is the problem with existing wine indices?
How are wine prices calculated?
How do you determine liquidity score?
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Portfolio Related
How to withdraw funds
What is the minimum amount of wine that I can purchase?
How do I buy wine?
Buying and selling wine
What price will I receive when I buy or sell wine?
How to cancel or amend a transfer of funds
Cancelling an order
How can I close my account?
How long does it take for my fund transfer to go through?
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Shipping & Storage
Storage fees
Where is the wine stored?
Delivery of Wine
Frequently Asked Questions
How is my wine insured?
What are the risks of fine wine investment?
How do we ensure authenticity?
How does fine wine investment compare to other investment services
How can I update my legal name?
How is my bank account information protected?
Why are my card transactions failing?
Where can I learn more about investing?
Can I have more than one CultX account?
Can I open a CultX account if I'm under 18?
Does CultX use customer deposits for anything?
Do I own the wine that I buy through CultX?
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Account Security
Avoiding scams
Password requirements
Why are there extra security measures at login?
What is phishing?
Reporting phishing sites
How can I disclose a security vulnerability to CultX?
My account was compromised
Lost email access
How do I report an unauthorized transaction?
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Legal, Taxes & Documents
How to access privacy settings and make requests
What is CultX's Data Privacy policy?
Privacy data request
About tax documents
Who do I contact for a subpoena request or dispute or to send a legal document?
Bankruptcy trustee guide
Deceased Member - Estate
Does CultX freeze accounts?
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Community & Social Channels
CultX Social Media
CultX Community Standards
Why do you have a Discord community?
What is the 'Cult Cru'?
Customer Support
How do I contact Support
Why didn't I receive a verification code email?
The link in my verification email is missing, expired, or invalid
Password Troubleshooting/Reset my password
How do I submit a dispute/complaint?
How can I make my dispute go faster?
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